Contact Us

This is a great way to stay up to date with our store products, deals, and mottos! If you have a question, we most likely have an answer in our Membership Rewards and/or Terms of Service tab as well. That will provide the fastest response and easy answers to the problem! If you ever need to reach us directly, this would be the way to go!

If you have an order inquiry please include the name on the order, your order number, the order date, and your tracking number if applicable.

Average response times are currently 1-4 hours on Weekdays between the hours of 8:00AM to 5:00PM mountain standard time.

All inquiries made outside of these business hours will be handled during the next available business day. Your inquiry is important to us, Thank you for shopping with Shoptha1st.com.

For Membership Cancellations

Please Email cancellation@shopshoptha1st.com with Subject Line : Cancel My Membership. Please Include your Name in the body of your email.

Your membership will cancel automatically. 

Support Team Hours:

Monday - Friday : 8AM-5PM MST.

Monday - Friday Evenings : Closed

Weekends : Closed

Holidays : Closed

List of Holidays: New Year's Day, Martin Luther King Jr. Day, Valentines Day, Presidents Day/Washington's Birthday, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Election Day, Veterans Day, Thanksgiving, Christmas Eve, Christmas, Boxing Day, New Years Eve.

Thank you for your inquiry,

Support Team

at Shoptha1st.com

The Leading Enterprise In Premium Luxury